A survey by technology news website ZDNet revealed that customers feel “ripped-off” by data roaming charges. The biggest issues noted were a lack of transparency, extremely high prices for using data roaming and the feeling that high roaming fees are misplaced in a Europe of open borders. In Europe, 77% of those surveyed stated that they think data roaming is too expensive. Most importantly, customers would use their mobile phones more when abroad if prices were lower.
Read the whole article over at ZDNet.