Tag Archives: Press release

[Press Release] Citizens’ campaign against roaming: new EU roaming regulation a step in the right direction

European Parliament: The HemicycleThe citizens’ campaign against roaming charges in Europe, “Europeans for Fair Roaming” (FairRoaming.org) has welcomed the new EU roaming regulation, which it fought for for the last two years. The new regulation will lower the prices for using mobile phones within the EU until 2014.

According to the new EU law, prices for roaming will be lowered to 29ct/min for calls and 70ct/MB for internet access in July 2012 and will keep going down to 19ct/min for calls and 20ct/MB for internet access by 2014. In addition, users will be allowed to choose a different operator for roaming which should bring about more competition. Consumer protection will also be improved when leaving Europe as operators will have to send a warning when the bill for internet use approaches 50 Euro.

A campaign to end the roaming rip-off

1 Comment

Filed under News, Press

[Press Release] The EU must put an end to high roaming charges!

Europe’s millions of smartphone customers will continue to face rip-off data roaming prices unless Europe’s institutions take real action now.

  • Europe’s politicians and institutions have a matter of weeks to take action over high data roaming prices or consumers risk a decade of rip-off prices simply for using their smartphones abroad.
  • The European Parliament’s draft proposal will still leave data roaming charges at over 25x domestic prices.
  • Europeans for Fair Roaming calls on Europe’s politicians to put an end to data roaming fear by voting for fair roaming prices that protect Europe’s smartphone customers, not punish them. Continue reading

Comments Off on [Press Release] The EU must put an end to high roaming charges!

Filed under Press

[Press Release] The EU must take the right decisions now!

A Common statement of INTUG and Europeans for Fair Roaming

Over the last days, the new proposed EU mobile roaming regulation has come up on the agenda of the European Parliament and the Council. While many of the proposed amendments to the regulation are going in the right direction, the price caps are still much too high and the EU is risking to destroy the business of small operators that wish to enter the roaming market and make attractive offers for roaming.

The International Telecommunications User Group INTUG and the network Europeans for Fair Roaming (FairRoaming.org) therefore demand that the European Parliament and the Council must now take the right decisions. The retail price caps for mobile phone users must be set at lower levels than what is currently proposed:

  • No more than 11ct for calls made by 2014
  • Free receiving of calls from 2014 on
  • No more than 10ct/MB for data by 2014

Furthermore, INTUG and FairRoaming.org warn against putting up high hurdles for market entrance and access to roaming services for small and virtual operators. Bengt Beier of Europeans for Fair Roaming stated: “If the new rules make it too hard for new and small operators to offer innovative roaming services, there will be no competition and roaming will remain as expensive as it is. And even worse, the existence of small operators and thousands of jobs could be threatened! The end users want lower prices for roaming and the new regulation has to deliver those.”

Nick White of INTUG stated, “These are extremely important issues for business users. If the regulation fails to introduce lower price caps, new low-cost roaming services and the freedom of users to choose their roaming operators, European businesses will continue to be seriously hindered in their ability to introduce innovative and more efficient cross-border processes.  The absence of an international market for mobile services with the obstruction of MVNOs, can only be overcome by some form of structural change in the mobile market.  The current situation with unjustifiably high roaming charges, especially for data, is damaging Europe’s competitive position and blocking investment in growth generating and job creating activities.”

For more information on INTUG, please visit http://www.intug.org/

Download the Press Release here (English version):Press Release 19 December 2011

Comments Off on [Press Release] The EU must take the right decisions now!

Filed under News, Press, Statements

[Press Release] One e-mail can still cost you 7€!

Europeans for Fair Roaming (www.fairroaming.org), the network of citizens and organisations fighting against unfairly high roaming charges in the European Union welcomes the new EU proposals for bringing down roaming charges over the next years but is convicted that the proposed price caps for data roaming at 90ct/MB to 50ct/MB and the cap for receiving calls at 10ct/minute are still too high.

Campaign coordinator Bengt Beier stated: “The new proposals by the European Commission are a great step forward. The European Commission has taken up many of the proposals we have been making, especially to strengthen market forces to bring down prices: the ability to decouple roaming services from domestic services and easier market access for small and virtual operators. But the proposed price caps for data roaming are still far too high to effectively save customers from ‘bill shocks’. At 90ct per MB, receiving a single e-mail with photos could still cost you up to 7€! We also believe that there should be a goal to make the receiving of calls free. We still hope that the European Parliament and the Council of Ministers will co-operate to make sure the new rules are passed without delay and will ensure to improve the price caps for data roaming.”

Download the Press Release here (English version): Press Release 06 July 2011 or here (German Version): Pressemeldung 06 Juli 2011

Comments Off on [Press Release] One e-mail can still cost you 7€!

Filed under Press