Tag Archives: rip-off

March 16, 2012 · 1:19 pm

[Press Release] European Parliament and Council at odds over roaming

At a meeting of the Council of Ministers of the EU with representatives from the European Parliament and the European Commission, some national ministers stated that they are against lower prices for roaming in the EU.

According to reports, the Council does not want to follow the proposal of the European Parliament to further lower prices. Instead, ministers are defending the interests of big telecommunications companies and their practice of charging extreme fees for using mobile phones and tablets abroad. In addition, the Council wants to limit influence of the Parliament in the implementation of further rules through the so-called Comitology procedure. Continue reading →

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Tagged as Council, expensive, Fair Roaming, governments, rip-off, roaming

June 15, 2011 · 6:09 pm

German operators evade EU roaming rules, keep ripping off customers

According to German website Teltarif.de, several German operators are trying to keep ripping-off customers and evade the EU rules against unfair roaming charges by not offering the lower-cost “Eurotarif” as the standard for roaming or even by changing the contracts of their existing customers.

T-Mobile and E-Plus automatically include roaming packages with their contracts which can be more expensive for customers – even though the EU-regulated “Eurotarif” should be the standard with new contracts. O2 even changed the contracts of all their existing customers to a different package – without their approval.

Read more about this here (in German): http://www.teltarif.de/euro-tarif-ausgehebelt

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Tagged as data roaming, e-mail, expensive, operators, regulation, rip-off, roaming, roaming regulation

April 13, 2011 · 6:52 pm

ZDNet launches petition for fair data roaming

Following up on their recent push against unfair roaming charges, technology news website ZDNet recently started a petition against unfair data roaming charges which gathered several hundred signatures within just a few days. The petition demands more transparency, lower prices and the ability to choose a different provider just for roaming services.

To visit and sign the petition, head over to Petitionbuzz.

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Tagged as data roaming, e-mail, expensive, fair, Fair Roaming, petition, rip-off, roaming, ZDNet

March 29, 2011 · 3:06 pm

New survey: customers feel “ripped-off” by data roaming fees

A survey by technology news website ZDNet revealed that customers feel “ripped-off” by data roaming charges. The biggest issues noted were a lack of transparency, extremely high prices for using data roaming and the feeling that high roaming fees are misplaced in a Europe of open borders. In Europe, 77% of those surveyed stated that they think data roaming is too expensive. Most importantly, customers would use their mobile phones more when abroad if prices were lower.

Read the whole article over at ZDNet.